Privacy policy

Last updated: March 6, 2026

These terms and conditions describe how Uruwa (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from uruwa.in (the “Site”) or otherwise interact with us. For the purpose of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree with this Privacy Policy, please refrain from using our Services.

Any new features, tools, or functionalities that are introduced to the store in the future will also be governed by these Terms of Service. The most current version of the Terms can be reviewed on this page at any time. We reserve the right to revise, update, or replace any part of these Terms by posting updates on our website. It is the user’s responsibility to check this page periodically for any changes. Continued use of the website following the posting of updates constitutes acceptance of those changes.

SERVICE CONDITIONS

Users are not permitted to reproduce, copy, duplicate, resell, or exploit any part of the website, its services, or its content without obtaining written permission from us.

We reserve the right to decline service or cancel transactions at our discretion and without prior notice.

INFORMATION WE COLLECT

When using our website, you acknowledge that certain content you provide (excluding payment details) may be transferred across various networks and may be adapted to meet the technical requirements of those networks. Payment information is always encrypted during transmission.

This includes details that you provide directly to us such as your name, email address, phone number, billing and shipping address, payment confirmation details, and order information when making a purchase.

COOKIES AND TRACKING TECHNOLOGIES

Like many online stores, our website uses cookies and similar tracking technologies to enhance user experience and understand how visitors interact with the site. Cookies help us remember your preferences, improve website performance, and analyze site traffic so we can provide a better shopping experience.

You can choose to disable cookies through your browser settings. However, please note that some features of the website may not function properly if cookies are disabled.

INFORMATION FROM THIRD PARTIES

We may also receive certain information about you from third-party service providers who support our operations. These include platforms such as Shopify, which powers our online store, as well as payment processors that securely handle transactions and shipping partners that help deliver your orders.

When you interact with our website, open marketing emails, or engage with advertisements, we or our partners may use technologies such as pixels, web beacons, and analytics tools to collect information about those interactions. Any information obtained through third parties is handled in accordance with this Privacy Policy.

HOW WE USE YOUR INFORMATION

The personal information we collect is primarily used to operate and improve our services. This includes processing payments, fulfilling orders, arranging shipments, sending order confirmations and updates, and providing customer support. We may also use your information to maintain your account, respond to inquiries, and ensure a smooth and secure shopping experience.

Your information may also be used for marketing and promotional purposes, such as sending updates about new collections, launches, or offers. These communications may be sent via email, text message, or other channels, and you may opt out at any time using the unsubscribe option provided.

In addition, we may use collected information to detect fraudulent activity, maintain the security of our website, and comply with applicable legal obligations.

SHARING OF PERSONAL INFORMATION

In certain situations, we may share your personal information with trusted third parties that help us operate our business. These may include service providers responsible for payment processing, shipping and logistics, website hosting, analytics, and customer support.

Your information may also be disclosed when required by law, such as in response to legal requests, or when necessary to protect our rights, business operations, or the safety of our users.

We do not sell or rent your personal information to third parties.

BILLING AND ACCOUNT INFORMATION

We reserve the right to reject or cancel orders at our discretion. This may include limiting quantities purchased per person, per household, or per order.

These limitations may apply to orders placed using the same account, payment method, or billing and shipping addresses.

If an order needs to be modified or cancelled, we may attempt to notify you using the contact information provided at checkout.

Customers are responsible for ensuring that all billing and account information provided during the checkout process is accurate, complete, and up to date.

COMMUNITY CONTENT

Our website may allow users to post reviews or other content. If you choose to share content publicly, it may become accessible to other users or visitors. Please be mindful when sharing personal information in public areas, as we cannot control how others may use that information.

THIRD-PARTY SERVICES LINKS

Our website may include links to external websites or services operated by third parties. These websites have their own privacy policies and practices, and we are not responsible for their content or handling of personal information. We recommend reviewing their privacy policies before sharing any information with them.

INFORMATION ACCURACY

From time to time, the website may contain typographical errors, inaccuracies, or incomplete information related to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct these inaccuracies, update information, or cancel orders if any information is found to be incorrect.

PROHIBITED ACTIVITIES

Users may not use the website or its content for purposes that violate applicable laws or regulations. Prohibited activities include but are not limited to  (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

MINOR PROTECTION POLICY

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without parental consent, we will take steps to delete such information.

INFORMATION DISCLAIMER

From time to time, the website may contain typographical errors, inaccuracies, or incomplete information related to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct these inaccuracies, update information, or cancel orders if any information is found to be incorrect.

DATA SECURITY AND RETENTION

We take reasonable measures to protect the personal information we collect. However, no online platform can guarantee absolute security, and any information transmitted over the internet carries inherent risks. We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

YOUR RIGHTS

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include the right to request access to the data we hold about you, request corrections to inaccurate information, request deletion of your personal data, or opt out of marketing communications.

If you wish to exercise any of these rights, you may contact us using the details provided below.

CONTACT US

Questions about the Terms of Service should be sent to us at 2aakriti@gmail.com